Channel Sales Representative

• Assist Sales Reps and Dealers with onboarding and education regarding Alpen’s products, quoting software, and systems
• Respond to inquiries from Reps and Dealers under the direction of the National Channel Sales Manager
• Coordinate with internal teams to resolve technical questions and facilitate training
• Enter and manage project information within the Alpen CRM (Salesforce)
• Generate accurate freight quotes and communicate pricing in alignment with Alpen SOP
• Verify and process new orders for submission to production
• Perform data entry and general sales administrative tasks
• Monitor and report on lead distribution, quoting activity, and sales trends.
• Answer and route incoming sales calls professionally and efficiently
• Preform window take-off’s
• Estimating in the form of doing window and door quotes

Preferred Experience & Qualifications:

• High school diploma required; two or more years of post-secondary education preferred
• Prior experience communicating with homeowners, architects, and general contractors
• Background in sales support or sales roles within a manufacturing environment.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Experience with Paradigm Window Software is a strong plus
• Experience with a using a dynamic CRM like Salesforce

Key Attributes:

• Energetic, positive, and dependable team player
• Excellent written and verbal communication skills
• Strong organizational and multitasking abilities; capable of handling shifting priorities
• Professional and confident when dealing with internal and external stakeholders
• Comfortable navigating a fast-paced, collaborative, and dynamic work environment
• Ability to manage multiple stages of the sales cycle, including invoicing and customer communications

This role will report directly to the Channel Sales Manager.