Service Requests & Warranty Information
At Alpen High Performance Products, we stand by the quality and durability of our energy-efficient windows, doors, and glass.
Alpen's
Warranty Claim Process
Review Your Warranty
Ensure your issue is covered under the warranty terms.
Submit a Claim
Use our service request form to provide details of your product and the issue.
Assessment
Our customer care team will assess your claim and may request additional information or photos.
Resolution
We will work with you to resolve the issue, whether through repair, replacement, or other means as outlined in your warranty
Warranty Information
At Alpen High Performance Products, we are proud to offer comprehensive warranties that reflect our commitment to quality and customer satisfaction. Our warranties cover various aspects of our energy-efficient windows and doors, ensuring peace of mind and long-term performance.
To access detailed information about the warranties for our products, please use the links below:
Submit a Service Request
If you’re experiencing any issues or require maintenance, our dedicated customer care team is here is here to help.
Please fill out the form below to submit a service request, and we’ll get back to you promptly.
You will need to reference your Alpen Purchase Order to complete this form.
